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Licensee Survey

As you consider the necessity of a Software Escrow Arrangement, understanding what software Escrow is and what it does is critical.

 

If you are ready, we offer a short questionnaire below to help determine your need for these services.

 

If you would like to read more about Software Escrow and the different types offered, check out our page on the types of Escrow Arrangements. Or check out this blog on The What and Why of Source Code Escrow.

Licensee Survey

1. Does your organization license software (i.e., On-premise, Software-as-a-Service) from Vendors?
2. Do 100% of your Software Vendors provide you a copy of their proprietary source code, along with the program(s) licensed?
3. Are you concerned that without access to a Software Vendor’s source code, your organization will be unable maintain and enhance the licensed software in the event that:
• The Software Vendor is unable to correct any Defect (as such term is defined in the License Agreement) in the Program which prevents it from functioning in accordance with the applicable specifications, documentation, performance criteria and other warranties and descriptions provided in the License Agreement? • The Software Vendor is unable to discharge any of its maintenance obligations to the licensed Program in accordance with the warranties or other standards for such maintenance set forth in either the License Agreement or, if applicable, a written software maintenance agreement which may then be in effect?
4. Have you refrained from licensing a Vendor’s solution due to their hesitancy to include their proprietary source code, along with the program(s) licensed?
5. Are you looking for a solution that will give access to a Vendor’s proprietary source code, permitting you to maintain and enhance the licensed software should the Vendor be unable to continue its operations?

Software Vendor / Licensee Questions